Common installation errors

The panel won't load after install#

• Confirm the services are running: sudo salieno status.
• Check your firewall allows ports 80 and 443.
• Make sure your DNS points at the server and has propagated.

"Port already in use"#

Another web server (Apache/nginx) is bound to port 80/443. Stop it or reconfigure it before installing:

sudo systemctl stop nginx apache2

SSL certificate didn't issue#

Certificates need a resolvable domain pointing at the server. Verify your DNS A record, then re-run:

sudo salieno ssl:renew

"Licence already activated"#

The key is bound to another server. Release it on the old server (Settings → Licence → Release activation) or ask support — see Activating your licence.

Still stuck?#

Grab the installer log (/var/log/salieno/install.log) and open a ticket — see Getting help & support.